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Making the Best Clothespin: Small Improvements for Big Results

September 1, 2016 By Hilary Jones Leave a Comment

Making the Best Clothespin: Small Improvements for Big Results

WOW!!! The Best Clothespin is HERE!!

Best Clothespins

A couple months back we asked our customers an important question: Is there any way that we can improve Kevin’s Quality Clothespins? Our Goal is to make the Best Clothespin. A simple yet strong clothespin that tackles the hard work with beauty, strength and enduring quality.

Most of our customers came back with a Shouting “DON”T CHANGE A THING! WE LOVE THEM!” So, before anyone panics…take a deep breath… only  a minor change but you will LOVE it.

Each time we receive a remark or complaint we read them with an open mind and ask ourselves “Is this a one time fluke?” “Is this something we can change?” “Is this common?” There has been one critique we thought was worth addressing. Our pins slipped on the line when hanging thinner fabrics.

When we started making clothespins we honestly were not sure of the function of the second hole in the clothespin. You know this one:

hole label

I figured it was for holding items tighter….Well I was partly correct… The second hole in most clothespins is much smaller than the first hole to make it possible to hang items made of thinner fabric and not have that item slip on the line. Our original design did not take that into consideration. So, our goal this summer was to redesign our pin. Don’t Worry…We are keeping the same overall design. However, that second hole is smaller to allow our pins not to slip on the line.

Now you would think this would be just a simple change. It’s only one hole right? Well Geometry and Physics can be tricky things and with one minor change came a couple other tweeks. After several prototypes and testing we finally created the new design. It still has the same heavy duty stainless steel spring.

So with confidence We introduce to you THE BEST AMERICAN MADE CLOTHESPINS….

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I know they look different and we promise that only two changes were made:

  1.  The hole holding the spring was made smaller for aesthetics (Okay…Okay…The Carpenter didn’t like how it looked) and we were surprised to find that it made another difference… in our old style the pin would often close eskew. The new style stays in line much better.
  2. The middle hole was made smaller for holding thin fabrics securely on a clothesline. The new pins do not slip down the clothesline.
  3. And a bonus… with the changes the new pin opens wider than before: The old style opened 9/16th of an inch and the new style opens to 11/16th. That is just under 3/4″!

 Opening of clothespins comparision

We were pleasantly surprised at how these two minor changes make such a visual impact.

Best Clothespin ray

The new design is still made of solid maple with a strong stainless steel spring. The lifetime guarantee is still in force. You can still order with or without a linseed oil finish. We are hoping that you will enjoy the new design as much as we do.

Come try them out HERE

Shop here main banner

Also, our “Old Style” Factory First Clothespins are reduced for QUICK SALE. This is a limited time sale and is only available until the old style pins are all out of stock.

 

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Filed Under: Business Adventures, The Screwy Carpenter Tagged With: American Made Clothespins, clothespins

Quality Clothespins: What makes a Clothespin Quality?

April 10, 2016 By Hilary Jones 7 Comments

Quality Clothespins: What makes a Clothespin Quality?

Kevin’s Quality ?? Clothespins…

I have been doing some serious thinking on a subject that has been very important to us here at Lady and the Carpenter…Quality. BUT… What does that mean and how does it relate to what we do and the decisions we make?

 (This is going to be a long read. I am hoping that you will bear with me and most importantly you will leave some feedback in the comments. I am willing to beg, I just don’t enjoy it)

Pug Begging

Pug Begging

Before I get back to the quality question let me share some background…

Kevin’s Quality Clothespins was starting with two basic premises: 1. The clothespin had to hold clothes on the line well and 2. they had to last for a long time.

So we worked from what we knew, we built from what we had and most importantly we listened to every comment. Now I have to be honest, we have made and shipped many thousands of clothespins in the continental US and overseas. Most people never say a word positive or negative. So we carefully watched the returning customer percentages which stayed within manufacturing norms and from that we deduced that most things were okay. Once in awhile we would get a suggestion and after some carefully deliberation we would either incorporate it into the business plan or log it for later and move on with the day.

Many things have come up for discussion. Nothing has been held as sacred…but here are some details.

 Things like wood use…  Maple or walnut or hemlock or …… Those are preference decisions. In my neck of the world maple is a renewable resource and every property has at least one maple tree on it. Okay not every property…but I have made a lot of sawdust.

funny logging picture

Things like mouth opening distance, now that is a number that matters. Many people are using hardwood clothesline holders and most of those use a 7/16 dowel. If I can keep the mouth opening above 1/2 inch life is good.

Zebra mouth opening

Things like spring strength and material are almost nonnegotiable. Stainless steel is a no-brainer for material due to its rust resistant properties. The size of the spring is a important discussion because the thicker the spring…the stronger it will grip. However, you have to watch the trade-off.  Some of the people who will be using our clothespins do not have the hand strength that I have. I can get a spring made that will hold the tidy whities in a Level 3 Hurricane but you will need a hydraulic tool to operate the clothespin. That might be a little overkill. The other side of that coin is the crap coming out of China that follows apart when you look at it funny.

hurrican pics

Where is this conversation leading? Back to the question:  Is Quality a perception, an expectation, or a minimum set of features?

I ask because out of the tens of thousands clothespins that we have shipped there has been less than 5 complaints. I know it is 5 because I took every single one very seriously. It takes 15-20 happy customers to get a referral and it takes 1 unhappy customer to ruin 10 sales.

Two of the complaints I wrote off as anomalies. I don’t think that the two people were related to each other but they had the same thought process. To them quality was about duplicating precision. I got detailed emails with supporting documents that showed exactly where the halves of each clothespin were different from each other. They measured each half with a micrometer and lamented the differences. But, much to my amazement, I was within +/-  1/64 of an inch. That is a 15 thousands variance. Its just enough that you would feel a slight change if they were placed side by side.  Questions: Does that variance show in the final product? Does it change the performance of the clothespins?

Let me explain…I say I am amazed because I run hundreds of board feet of lumber every week; some for clothespins and the rest for other projects. I can setup a machine and run two similar boards and get two different results from the same setup. Why? because wood is organic. It reacts with every change you make to it. Some species will swell after cutting which would make them thicker  than I intended. (Maple is devilish for motion.) I can plane a 10″ wide board and make it perfectly flat and parallel. I then set it on the workbench, go inside for a drink of  water and when i come back in less than 10 minutes that same board is cupped by 1/2″. Some days I think that making clothespins out of maple is like herding cats. if they would hold still for just a moment everyone would be happier.

cat herding

The other three complaints were due to manufacturing processes that were defective and fixed immediately. Two where the linseed oil had puddled on the pin and dried on the outside but was still wet on the inside of the puddle. It transferred oil onto their garments. We made it right by the customer. We fixed the problem…I no longer install oil in temperatures less than 45 degrees and we wipe off the excess oil before letting them air dry. The third complaint was that the pins were rougher in texture then they were expecting. I again made it right by the customer and changed the grading process along with upgrading some of the machines to produce a smoother product.

I bring you this long diatribe to set the ground work for what is coming. A customer has brought me an idea that is worth exploring but before I do….

I need to know….. What is quality to you? and What makes a quality clothespin?

PLEASE give us your input in the comments. This is invaluable information for us. Thank you for all you do.

What is the idea? Give me a couple of days to roll out Part 2.

Sincerely,

Kevin

A.K.A. The Screwy Carpenter

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Filed Under: Business Adventures, The Screwy Carpenter Tagged With: clothespins, Quality

Clothespins and Pickup Trucks

December 7, 2015 By Hilary Jones 3 Comments

Clothespins and Pickup Trucks

The story started six months ago. I got the hare brained idea to buy a classic pickup truck for my daily driver. We were told that it was a strong runner. He was right, it ran strong until we were almost home… Then it died.

As I am writing this it is still in the barn unable to move on its own power.

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So how do clothespins fit with the truck you ask? [Read more…]

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Filed Under: Business Adventures, Screwy Carpenter Projects, The Screwy Carpenter Tagged With: American Made, clothespins, Handcrafted Clothespins, heavy duty clothespin, Made in America

Happy Thanksgiving from Kevin’s Quality Clothespins

November 27, 2015 By Hilary Jones Leave a Comment

Happy Thanksgiving from Kevin’s Quality Clothespins

Happy Thanksgiving from Kevin’s Quality Clothespins

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The feast has been consumed. The dishes are done. The guests have left. Now here I sit with a full belly and a grateful heart. The gratitude does not come from the full belly tho that is part of it. It is a gratitude of having family, having friends, having work, having struggles and in the sloppy mess of all of that mixed together having a God that loves us unconditionally.

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I am amazed at how far this idea has come and how many people have supported us along the way. I still remember the day that Hilary pitched the idea of making clothespins to sell. I laughed at her. Openly laughed. She has definitely had the last laugh. I am appreciative of the critics, as few as they are, for they have made the quality in Kevin’s Quality Clothespins go higher then I thought possible. [Read more…]

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Filed Under: The Screwy Carpenter Tagged With: American Made, clothespin, clothespins, Family, Wooden Clothespins, woodworking

Summer Joy: What we have been up to.

July 29, 2015 By Hilary Jones 2 Comments

Summer Joy: What we have been up to.

It’s been quite a while since I have had time to get on here and write. Life has been crazy busy. I feel like the summer is half gone and I just noticed. However,  I finally find myself with a day that I blog and garden. YA!

So, What have we been up to?? 

[Read more…]

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Filed Under: Small town girl in the country, The Frabjus Lady Tagged With: clothespins, gardening

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